Dear Simon Rogers Gas Plumbing and Heating Services
Here at CORGI HomePlan we really value our network of engineers. We wanted to reach out today to thank you for your continued efforts. As you may be aware our system undertakes a review of company ratings on the 1st of each month.
We are delighted to advise that your company is rated 5, which is our top rating. By maintaining a 5 rating, your company is in a great position to receive reactive callout requests in your area.
CORGI
Dear Simon Rogers Gas Plumbing and Heating Services,
You may be aware that we issue satisfaction surveys to our customers when a call out or service has been completed. The survey results have been reviewed and there are a number of positive comments from our customers regarding your works. We asked our customers to select a score from 5 to 1, with 5 being ‘excellent’ and 1 being ‘poor.
I am pleased to tell you that your average score for last month was higher than 4.6.
It’s reassuring to know that your continued efforts are giving the customer the positive experience they deserve. Customer feedback is vitally important to us but It also influences your overall network rating. By continuing to offer great customer service as well as fantastic workmanship, you can ensure you are in the best position to receive work from us.
I wanted to take the time to tell you that we sincerely appreciate your efforts and workmanship and again thank you on our behalf.
Kind Regards
CORGI HomePlan Network Team